A market leader in our field

UTS is one of Malaysia’s leading outsourced outbound contact centres. We are well-versed in providing countact centre solutions for a wide range of financial products, including insurance and bank-related products.
 Forging business opportunities for our partners

We focus on connecting database owners with our clients, opening new lines of business, and crafting an assortment of solutions to best fit your business needs.
 Experienced leadership

Our senior management team has an average of more than 15 years of relevant working experience in the financial, contact centre and insurance fields.
 Proven infrastructure and self-developed CRM system

UTS utilizes an in-house, self-developed CRM application. This system, customisable on a per-campaign basis, allows our clients to more effectively and efficiently manage their campaigns and perform exhaustive quality analysis.

Our CRM system has been granted MSC status by the Malaysia Digital Economy Corporation (MDEC).