About Us

Company Overview

UTS is one of Malaysia’s leading outsourced contact centre service providers – managing and operating outbound services for several financial institutions. We also establish and manage contact centres on behalf of our clients

Since our inception in 2007, UTS has become a leading force in our market sector due to highly qualified ensemble of staff, innovative business strategies, meticulous execution and highly trained and motivated staff force.

Based in Kuala Lumpur, UTS constantly strives to be an outsourced telemarketing leader through our use of creative, custom-tailored business solutions for our clients and a dynamic and rewarding work environment for our employees.

  Our Vision

We strive to be the market leader in outbound telemarketing by constantly providing dynamic and innovative solutions to all our clients.

  Our Mission

We endeavour to consistently outperform our peers, produce consistent earnings for our stakeholders and provide a dynamic and rewarding working environment for our employees.

  Our Board of Directors

Ng Chee Wai

Executive Director and
Chairman

Lee Koon Yew

Executive Director and Chief Executive Officer

Kwan Kah Yew

Executive Director

Lee Shu Sum Sam

Independent Non-executive Director

Kow Chee Seng

Independent Non-executive Director

Chan Hoi Kuen Matthew

Independent Non-executive Director

  Our Awards

We have also been recognised by Customer Relationship Management and Contact Centre Association of Malaysia (CCAM) for our achievements, including the following awards:

  • 2014 2nd Place Award for the Most Creative Contact Centre (Open Category)
  • 2013 1st Place Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats Category)
  • 2012 2nd Place Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats Category)
  • 2011  Gold Award for the Best Outsourced Outbound Contact Centre (Over 100 Seats Category)

Boost your business now

 

Our telemarketing and consultancy services will connect you with new partnerships and secure new business development and expansion.